Thank you for purchasing our products.  We want you to be 100% satisfied.  If not, we will give you a full refund.  Simply return the product with the reason for your return and include your receipt within 60 days of purchase.  If you have any questions regarding returns, please contact our customer service department at sales@grapevinetrading.com or call (800)469-6478 or fax (800)469-6808.